In 2022 I stopped working on the Mall since it is no longer in business. The website merely remains online to show what I had spent so much time on.
I began work on a new business idea of mine. This included extensive research to confirm if my beliefs that it could succeed were true or not. As it turns out I was right this business does make sense and the timing is perfect!
other niche stores of mine).
business up and running.
and updated the Mall’s Linkedin Profile.
I created the Mall’s 2nd video.
The Mall increased in size to 300+ stores. This is three times the size it was when it first opened only 12 months prior!
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Attention Hiring Manager,
My legal name is Anthony Di Chiaro, but please call me “Tony.” This is my website showcasing my many professional talents. I very much would like to come work for you. I am looking for a new challenge. I look forward to discussing what I can do for your company. Thank you, in advance, for taking the time to review my website.
Anthony “Tony” Di Chiaro
Cell: 602/459-0901 E-Mail: emailme@tonydichiaro.com Website: www.tonydichiaro.com
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Comcast Cable Newark, DE 6/17/19 – Present March 2020 began working from home
Customer Experience Rep (Repair)
February 2020 promoted to level 2. September 2021 promoted to level 3. April 2023 promoted to level 4.
Provide phone tech support of cable TV, internet and home phone. I also sell products and handle billing issues.
Mall of the Internet, LLC www.themalloftheinternet.com 1/03/17 – 2022
Entrepreneur
Online Mall with 500 + stores. Web developer, social media, web admin, blogger, sales, service.
Asurion Phoenix, AZ 7/25/16 – 3/22/17
Premier Support Solutions Technician
Provided over the phone tech support to cell phone and tablet users.
CenturyLink Phoenix, AZ 1/25/16 – 6/28/16
Inbound Sales Representative
Answered billing questions and up-sold services to customers. Also setup new accounts.
Weebly Scottsdale, AZ 10/12/15 – 1/19/16
Customer Success Advocate
Troubleshot technical issues with customers’ websites. Up-sold customers when applicable.
Cable One Phoenix, AZ 9/2013 – 10/09/15
Solutions Specialist
Troubleshot residential internet, TV and phone problems and also business TV problems.
Promoted to Solutions Specialist II 10/2014
Circseller, Inc. Gilbert, AZ 5/2010 – 9/2013 The last two years I worked from home.
Independent Contractor/Customer Service Representative
A top performer in commissions earned every single pay period.
Comcast Cable Plymouth Meeting, PA 2/2008 – 12/2009
Inbound Collections Specialist
Evaluated account status with customers to arrange payments to bring accounts current.
Customer Account Executive
Addressed billing issues, troubleshot cable TV. Also sold cable TV, internet and home phone.
Block Buster Video Scottsdale, AZ 2007 – 2008
Store Manager
Managed entire store and employees.
Lowe’s Home Improvement Warehouse 2002 – 2007
Installed Sales Coordinator
Coordinated installed projects, followed up to maintain a high level of quality and service
I also was a Head Cashier, and worked in receiving. I worked for Lowe’s in PA, NC, and AZ.
DBL Distributing Scottsdale, AZ 2001 – 2002
Sales Account Manager
Managed over 700 retail accounts; exceeded sales quotas of $150,000 – $200,000 per month
Insight Tempe, AZ 2000 -2001
VIP Account Executive
Prospected for business leads to cold call and created a client base to sell computers & accessories to.
Block Buster Video Scottsdale, AZ 1999 – 2000
Assistant Manager
Managed entire store and employees for shift
Choice Hotels International Paradise Valley, AZ 1993 – 1999
Computer Operator
Ran system programs for updates, maintenance and back-ups of Unix servers
Business Analyst
Maintained department website, wrote business requirements for enhancements, created training documentation and co-authored a monthly newsletter
Help Desk Level Two Coordinator
Troubleshot escalated computer issues for over 3,000 hotels
Education: Paradise Valley Community College Phoenix, AZ 1993 – 1995
(except since late 2019 when I found I had less time to keep up on this).
This page is not my actual resume, but instead a summary of my qualifications. If you want specifics, please refer to my resume page.
Customer Service
I have years of both over the phone and face to face experience in dealing with customers.
Sales
I have a solid background consisting of inbound, outbound, door to door and collection sales.
Internet Marketing
I have years of hands on experience working on my business The Mall of the Internet, LLC and all of it’s licensed DBA’s.
Marketing
I assisted in marketing (part time) an Amazon affiliate business.
Leadership
I have held several leadership type roles including retail management.
Technical Know How
I have years of experience working in both first and second level tech support roles.
Website design:
Frontpage, HTML, HTML5, Drupal 7 and WordPress. I have been building WordPress sites since 2015.
I have built at least 15 of my own WordPress sites.
Web Admin of my many sites
(Installing updates, doing system backups, creating email accounts, domain pointing, password creations, SSL certificates, system troubleshooting, etc).
Windows OS’s:
3.1, 95, 98, NT, XP, 7, 8 and 10.
Apple/Mac OS:
OS X Yosemite.
Other OS’s:
MS DOS versions 2.11 – 6.0, Linux, and Unix.
Other software:
SQL, Word, Excel, Power Point, Open Office, Libre Office, and Corel Draw X8.
E-mail platforms:
Secure web mail (Round Cube, Horde and Squirrel Mail). Also Gmail, and Outlook.
Computer hardware installations and upgrades.
Extensive Internet connectivity troubleshooting
Wired and Wi-Fi
General computer troubleshooting.
Web Browsers:
Chrome, Firefox, Safari, Edge and Opera.
Social Media:
Facebook, Twitter, Pinterest, Linkedin, Instagram, YouTube, Google+ and more.
Running blog sites:
I started my first blog April 2015. As of May 2018 I was running 5 niche blog sites.
Other Website Builders I have used:
Wix, Weebly, Shopify, Big Commerce, X-Cart, Tomato Cart, OS Commerce, Presta Shop
and probably some less memorable ones as well.
When I build websites, I primarily build them using WordPress.
WordPress sites currently still live (other than this one you are viewing right now):
Premium Audio is just one of my licensed DBA’s of the Mall of the Internet, LLC which I owned.
In addition to Premium Audio, the Mall of the Internet also had the following licensed DBA’s: At Home Gym, The Flower Shop, The Print Shop, Audio Excellence, Other Business Ventures, the Worldwide Web, the E-Book Store, Plethora Goods and the Online Marketplace. I also had built sites for Fun Toyz, the Camera Shop and the Candle Shop as additional niche stores in the mall.
At that time, I also owned a second licensed online business with multiple licensed DBA’s called Alternative Online Marketing, LLC. I built all of my sites myself for both businesses. That’s alot of websites not counting however many sites I built for AOM for backlinks!
Here is the Wix website for Premium Audio from 2014.
Here is the Weebly website for Premium Audio from 2016.
Facebook, Instagram, Pinterest, Google+, Linkedin, YouTube, Twitter and more.
All of these forms of social media are used for my various business purposes.
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For personal use I have just one account and that is Facebook. I find that it is all I need to keep in touch (other then texting, calling, emailing and of course meeting up in person).
Here is my Facebook avatar: A GIANT Scooby Doo stuffed animal sitting in a chair. As you can see below he is wearing a very special Lakers jersey. He is wearing number 32 (Magic Johnson).
I value my privacy and therefore do not share my personal information with others. I prefer to share only with friends and friends of friends thru Facebook. Thank you for your understanding.